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Crystal Springs Dubai Palace

Dubai (Jumeirah Beach, Palm Jumeirah, Ras al Khaimah), United Arab Emirates6.8/10 (2,135 reviews)

Holiday highlights

  • Direct flights with hand luggage included
  • Sustainable tourism certified property
  • Welcome drink on arrival
  • Award-winning service
  • 24/7 in-resort customer support
  • Flexible payment plans available
  • Daily housekeeping included
  • Low deposit from £60pp

About this hotel

6.8/10(2,135 reviews)
Beach Resort
Crystal Springs Dubai Palace is a 4-star beach resort in Dubai (Jumeirah Beach, Palm Jumeirah, Ras al Khaimah), United Arab Emirates. Renowned for outstanding service, generous all-inclusive options and pristine pool areas, it's an ideal choice for travellers seeking the perfect blend of relaxation and lively entertainment. Guests enjoy panoramic views, beautifully landscaped grounds, and a vibrant programme of daytime activities and evening shows. The resort's central location puts you minutes from the beach and the heart of Dubai, with countless shops, restaurants and excursion points within easy reach. The hotel boasts 5 themed dining venues, multiple bars (including a swim-up bar), a tranquil spa and wellness centre, and dedicated kids' and teens' clubs. Premium rooms come with sea views, balconies and turn-down service. A 24-hour front desk, concierge, and on-site doctor ensure peace of mind throughout your stay.

Address

220 Avenida del Mar, Dubai, United Arab Emirates

Distance to beach

93m

Distance to centre

0.8km

Distance to airport

87km

Check-in / Check-out

15:00 / 11:00

Property policies

Photo ID at check-in · Quiet hours apply

Hotel facilities

  • Watersports
  • Sauna
  • Pet friendly
  • Aquapark
  • Diving school (extra)
  • Sun terrace
  • Lobby bar
  • Laundry service
  • Teens' club
  • Turkish bath
  • Buffet restaurant
  • Currency exchange
  • Air conditioning
  • Room service
  • Car rental desk
  • Beachfront sunbeds (free)
  • Wheelchair accessible
  • Beachfront
  • Spa & wellness centre
  • Beach towels included
  • Animation team
  • Garden

Pools & beach

  • Waterslides for kids
  • Pool towels included
  • Free sunbeds and parasols
  • Adults-only relaxation pool

Dining

Il Forno

Italian

Open daily for dinner and à la carte specials.

Bay View

Mediterranean

Open daily for breakfast and à la carte specials.

Atrium

International Buffet

Open daily for lunch and à la carte specials.

Wok & Roll

Asian Fusion

Open daily for lunch and à la carte specials.

Prime Cut

Steakhouse

Open daily for lunch and à la carte specials.

Family & children

  • Children aged 0–1 stay free of charge in a cot
  • Children aged 2–11 receive 50% discount on the standard adult rate
  • Maximum 2 children per room
  • Children's pool and supervised kids' club available

Property policies

  • Check-in from 15:00, check-out by 11:00
  • Photo ID required at check-in
  • Resort credit card pre-authorisation may apply
  • Smoking permitted only in designated outdoor areas
  • Pets are not permitted
  • Quiet hours: 23:00 – 08:00

Choose your room

All rates include flights, transfers, baggage and all inclusive meals.

Superior Sea View Room

A beautifully appointed superior sea view room featuring sea view, designed for comfort with 1 king bed and 26m² of living space.

Sleeps 2 261 King BedSea View
  • Air conditioning
  • Complimentary toiletries
  • Free Wi-Fi
  • In-room safe
  • Bathrobe & slippers
  • Flat-screen TV with international channels

Total for 7 nights

£4,571

Free cancellation

Junior Suite

A beautifully appointed junior suite featuring sea view with balcony, designed for comfort with 1 king + sofa and 38m² of living space.

Sleeps 3 381 King + SofaSea View with Balcony
  • Balcony or terrace
  • Mini-fridge
  • Turn-down service
  • Hairdryer
  • Air conditioning
  • Daily housekeeping

Total for 7 nights

£4,382

Non-refundable

Swim-Up Room (Adults Only)

A beautifully appointed swim-up room (adults only) featuring pool access, designed for comfort with 1 king bed and 30m² of living space.

Sleeps 2 301 King BedPool Access
  • Bathrobe & slippers
  • Daily housekeeping
  • In-room safe
  • Blackout curtains
  • Air conditioning
  • Flat-screen TV with international channels

Total for 7 nights

£5,425

Free cancellation

Standard Twin Room

A beautifully appointed standard twin room featuring garden view, designed for comfort with 2 single beds and 22m² of living space.

Sleeps 2 222 Single BedsGarden View
  • Tea/coffee facilities
  • Iron and ironing board (on request)
  • Bathrobe & slippers
  • Balcony or terrace
  • Air conditioning
  • Hairdryer

Total for 7 nights

£5,138

Free cancellation

Standard Double Room

A beautifully appointed standard double room featuring garden view, designed for comfort with 1 double bed and 22m² of living space.

Sleeps 2 221 Double BedGarden View
  • Complimentary toiletries
  • Iron and ironing board (on request)
  • Turn-down service
  • Hairdryer
  • Blackout curtains
  • In-room safe

Total for 7 nights

£4,788

Non-refundable

Your flights

Direct flights · operated by Virgin Atlantic

Outbound · Sun 14 Jun 2026

16:20

LPL

Liverpool

5h 06m

Direct

21:26

DUB

Dubai

Virgin Atlantic VIR2745 · Boeing 787-9

Return · Sun 21 Jun 2026

15:00

DUB

Dubai

4h 50m

Direct

19:50

LPL

Liverpool

Virgin Atlantic VIR6629 · Boeing 787-9

Cabin baggage

10kg included

Hold baggage

22kg included

Cabin class

Economy

Location

220 Avenida del Mar, Dubai, United Arab Emirates

Dubai Beach · Beach0.13 km
Old Town · Landmark3.4 km
Marina · Marina1.8 km
Shopping district · Shopping1 km
Water park · Attraction2.4 km

What's included

Included in your package

  • Hotel meal plan as booked
  • Dedicated holiday concierge
  • ATOL financial protection
  • Accommodation as selected
  • Return private transfers between airport and hotel
  • 10kg cabin bag per traveller
  • All applicable taxes and fees
  • 22kg checked luggage per adult

Not included

  • Resort fees payable locally (if applicable)
  • Spa treatments and premium dining
  • Visa fees (if applicable)
  • Optional excursions
6.8

Customer rating

Excellent · 2,135 reviews

Based on verified guest reviews. 92% of guests said they'd book again.

Service
7.2
Cleanliness
7.4
Comfort
6.8
Location
7.0
Facilities
6.5
Value
6.3

Recent guest reviews

Lucy B.

Sweden · Tue 15 Jul 2025

7/10

Couple

Loved the food and the pool

From the moment we arrived the team made us feel welcome. Room was immaculate, sea view was incredible and breakfast had something for everyone. We'll definitely be back.

Joel V.

Germany · Sun 16 Nov 2025

7/10

Family

Fantastic family holiday

From the moment we arrived the team made us feel welcome. Room was immaculate, sea view was incredible and breakfast had something for everyone. We'll definitely be back.

Sarah P.

Ireland · Sun 1 Jun 2025

7/10

Solo

Wonderful transfer service and easy check-in

Pool was lovely and warm, beach felt private and clean, and the spa was a highlight. A few rooms could do with a refresh but ours was perfect.

Lucy B.

France · Fri 17 Jan 2025

8/10

Solo

Kids had the best time

We chose the all-inclusive option and it was excellent value. Drinks were generous, the buffet had genuine variety and the à la carte restaurants were the icing on the cake.

Daniel K.

Denmark · Thu 9 Oct 2025

8/10

Business

Hotel was spotless and staff so friendly

From the moment we arrived the team made us feel welcome. Room was immaculate, sea view was incredible and breakfast had something for everyone. We'll definitely be back.

Joel V.

Sweden · Tue 23 Dec 2025

10/10

Business

Wonderful transfer service and easy check-in

We travelled as a family of four and the kids' club was a hit. Pool area is huge, plenty of sunbeds, and the entertainment in the evenings is the right balance of fun without being intrusive.

Cancellation & change policy

Non-refundable rate. Date changes available subject to availability and a small admin fee.

Crystal Springs Dubai Palace — Dubai (Jumeirah Beach, Palm Jumeirah, Ras al Khaimah) · OTB Holidays